| ACD Learning Center |
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An excellent site for call center solutions, with resources, books, articles, technology, vendors, services.
Submitted: Jan 06, 2001
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| Call Center eXchange |
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The Call Center Exchange (CCX) is dedicated to becoming a one-stop information and networking resource to meet the challenges call center managers face every day.
Submitted: Jan 06, 2001
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| CallCenterOps.com |
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CallCenterOps.com is about call center operations management. Contains call center jobs, forum, resources for call centers, magazines and newsletters about call centers, call center seminars and events.
Submitted: Jan 06, 2001
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| Call Center Coach, LLC |
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Call Center Coach, LLC is dedicated to providing call center professionals with a comprehensive resource package that contains the latest information affecting the customer relationship management industry.
Submitted: May 14, 2001
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| Call Center Solutions |
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This site provides information on (and also sells) really good communication skills training. Also have articles, books, seminars, newsletters, career development and other helpful stuff. Provides these products and services to a lot of different companies, mostly call centers.
Submitted: May 14, 2001
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| callcentres.net |
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The pre-eminent provider of Global Call Centre Research and Information.
Submitted: Jan 06, 2001
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| Energy Enterprises |
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Developing call center specific training tools that can be used in short time intervals, delivering a powerful impact to your performance levels, not your training budget.
Submitted: May 14, 2001
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| Verizon Call Center Services |
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Verizon Call Center Services is a provider of multimedia call center/contact center integration services, from single sites with 100 agents to multi-site operations with thousands of agents networked into a single "virtual" contact center.
Submitted: Mar 25, 2001
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| Amtech Marketing, Inc. |
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Amtech Marketing, Inc. is a consulting and training company specializing in call center management.
Submitted: May 14, 2001
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| Brady Group, Inc. |
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Call center consultant firm, providing management and technology consulting, project management, business reengineering.
Submitted: May 16, 2001
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| Business Response, Inc. |
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BRI provides outsource inbound and outbound teleservices and telemarketing call center solutions for marketing and recall registration programs.
Submitted: May 14, 2001
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| CallCenterWorld.Com |
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Call Centre World is a global information resource for the call center industry.
Submitted: Jan 06, 2001
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| Centech Solutions |
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Centech Solutions is an international consutling firm. Specializes in call center technology, outsourcing analysis, customer service solutions, and customer satisfaction measurement.
Submitted: May 14, 2001
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| Chrysalis Software |
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Chrysalis Software is a supplier of software products and professional services designed for businesses that use Nortel Networks and Periphonics products in their call center.
Submitted: Jan 09, 2001
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| CML Emergency Services |
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Specializes in call management solutions for the public safety sector.
Submitted: Feb 07, 2001
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| Communication Service Centers |
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Offers inbound and outbound telemarketing, as well as order taking and product fulfillment.
Submitted: May 14, 2001
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| Connections, Inc. |
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Full service telecommunications consulting firm with a focus upon call center analysis, implementation and re-engineering. Also features switching system analysis, application upgrades, and system moving or replacement process. Applying telecommunications technologies to blend systems, networks, people and procedures.
Submitted: May 14, 2001
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| Destination Excellence |
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Specializes in innovative teleservice solutions to maximize efficiency, increase profitablitiy, and maintain cost.
Submitted: May 14, 2001
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| InTelegy |
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InTelegy provides call center consulting, staffing and operations management services for corporations, boosting revenue, productivity and quality of customer service or telesales operations.
Submitted: May 14, 2001
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| ISC |
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Provides consulting and training services to call centers.
Submitted: May 14, 2001
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| Kramer & Associates |
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Kramer & Associates is a call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
Submitted: May 14, 2001
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| LLE Language Services |
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LLE Language Services is a nationwide, women-owned, full service Language Service Integrator (LSI) specializing in LLE-LINK Telephonic Language Interpretation. Since 1979, LLE has provided language services in document translation, telephonic and face-to-face interpretation, transcription, language instruction and assessment to hundreds of organizations.
Submitted: Sep 17, 2003
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| Oetting & Company, Inc |
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Consultants in call center and teleservices design and operations for advanced marketing solutions and applications.
Submitted: May 14, 2001
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| Outbound Focus |
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Call center and telemarketing issues on a global basis, including best business practices, and technological and legislative developments.
Submitted: Jan 06, 2001
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| Pinnacle Bay Resource Group, Inc. |
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Pinnacle Bay Resource Group, Inc. provides training, consulting, customer support and system management for enhanced call processing systems for medium to large organizations and telephone companies.
Submitted: May 14, 2001
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| TeleDevelopment Services |
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TeleDevelopment Services is a full-service, international call center consulting company specializing in helping companies effectively use the telephone to perform sales, customer service, or marketing functions.
Submitted: May 15, 2001
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| Telephone Doctor |
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Telephone Doctor Customer Service Training markets products and services which improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs, workshops, e-learning and keynote presentations.
Submitted: May 15, 2001
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| The Call Center Directory |
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The call center directory provides all of your resources for customer care, consulting, employment, hardware, software and centers for research and reference.
Submitted: Jun 01, 2001
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