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Call Centers

ACD Learning Center Update Link / Bad Link? 
An excellent site for call center solutions, with resources, books, articles, technology, vendors, services.
Submitted: Jan 06, 2001
Rating: 0.00   Rate this linkTotal Visits: 3
Call Center eXchange Update Link / Bad Link? 
The Call Center Exchange (CCX) is dedicated to becoming a one-stop information and networking resource to meet the challenges call center managers face every day.
Submitted: Jan 06, 2001
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CallCenterOps.com Update Link / Bad Link? 
CallCenterOps.com is about call center operations management. Contains call center jobs, forum, resources for call centers, magazines and newsletters about call centers, call center seminars and events.
Submitted: Jan 06, 2001
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Call Center Coach, LLC Update Link / Bad Link? 
Call Center Coach, LLC is dedicated to providing call center professionals with a comprehensive resource package that contains the latest information affecting the customer relationship management industry.
Submitted: May 14, 2001
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Call Center Solutions Update Link / Bad Link? 
This site provides information on (and also sells) really good communication skills training. Also have articles, books, seminars, newsletters, career development and other helpful stuff. Provides these products and services to a lot of different companies, mostly call centers.
Submitted: May 14, 2001
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callcentres.net Update Link / Bad Link? 
The pre-eminent provider of Global Call Centre Research and Information.
Submitted: Jan 06, 2001
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Energy Enterprises Update Link / Bad Link? 
Developing call center specific training tools that can be used in short time intervals, delivering a powerful impact to your performance levels, not your training budget.
Submitted: May 14, 2001
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Verizon Call Center Services Update Link / Bad Link? 
Verizon Call Center Services is a provider of multimedia call center/contact center integration services, from single sites with 100 agents to multi-site operations with thousands of agents networked into a single "virtual" contact center.
Submitted: Mar 25, 2001
Rating: 0.00   Rate this linkTotal Visits: 2
Amtech Marketing, Inc. Update Link / Bad Link? 
Amtech Marketing, Inc. is a consulting and training company specializing in call center management.
Submitted: May 14, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
Brady Group, Inc. Update Link / Bad Link? 
Call center consultant firm, providing management and technology consulting, project management, business reengineering.
Submitted: May 16, 2001
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Business Response, Inc. Update Link / Bad Link? 
BRI provides outsource inbound and outbound teleservices and telemarketing call center solutions for marketing and recall registration programs.
Submitted: May 14, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
CallCenterWorld.Com Update Link / Bad Link? 
Call Centre World is a global information resource for the call center industry.
Submitted: Jan 06, 2001
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Centech Solutions Update Link / Bad Link? 
Centech Solutions is an international consutling firm. Specializes in call center technology, outsourcing analysis, customer service solutions, and customer satisfaction measurement.
Submitted: May 14, 2001
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Chrysalis Software Update Link / Bad Link? 
Chrysalis Software is a supplier of software products and professional services designed for businesses that use Nortel Networks and Periphonics products in their call center.
Submitted: Jan 09, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
CML Emergency Services Update Link / Bad Link? 
Specializes in call management solutions for the public safety sector.
Submitted: Feb 07, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
Communication Service Centers Update Link / Bad Link? 
Offers inbound and outbound telemarketing, as well as order taking and product fulfillment.
Submitted: May 14, 2001
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Connections, Inc. Update Link / Bad Link? 
Full service telecommunications consulting firm with a focus upon call center analysis, implementation and re-engineering. Also features switching system analysis, application upgrades, and system moving or replacement process. Applying telecommunications technologies to blend systems, networks, people and procedures.
Submitted: May 14, 2001
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Destination Excellence Update Link / Bad Link? 
Specializes in innovative teleservice solutions to maximize efficiency, increase profitablitiy, and maintain cost.
Submitted: May 14, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
InTelegy Update Link / Bad Link? 
InTelegy provides call center consulting, staffing and operations management services for corporations, boosting revenue, productivity and quality of customer service or telesales operations.
Submitted: May 14, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
ISC Update Link / Bad Link? 
Provides consulting and training services to call centers.
Submitted: May 14, 2001
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Kramer & Associates Update Link / Bad Link? 
Kramer & Associates is a call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
Submitted: May 14, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
LLE Language Services Update Link / Bad Link? 
LLE Language Services is a nationwide, women-owned, full service Language Service Integrator (LSI) specializing in LLE-LINK Telephonic Language Interpretation. Since 1979, LLE has provided language services in document translation, telephonic and face-to-face interpretation, transcription, language instruction and assessment to hundreds of organizations.
Submitted: Sep 17, 2003
Rating: 0.00   Rate this linkTotal Visits: 1
Oetting & Company, Inc Update Link / Bad Link? 
Consultants in call center and teleservices design and operations for advanced marketing solutions and applications.
Submitted: May 14, 2001
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Outbound Focus Update Link / Bad Link? 
Call center and telemarketing issues on a global basis, including best business practices, and technological and legislative developments.
Submitted: Jan 06, 2001
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Pinnacle Bay Resource Group, Inc. Update Link / Bad Link? 
Pinnacle Bay Resource Group, Inc. provides training, consulting, customer support and system management for enhanced call processing systems for medium to large organizations and telephone companies.
Submitted: May 14, 2001
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TeleDevelopment Services Update Link / Bad Link? 
TeleDevelopment Services is a full-service, international call center consulting company specializing in helping companies effectively use the telephone to perform sales, customer service, or marketing functions.
Submitted: May 15, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
Telephone Doctor Update Link / Bad Link? 
Telephone Doctor Customer Service Training markets products and services which improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs, workshops, e-learning and keynote presentations.
Submitted: May 15, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
The Call Center Directory Update Link / Bad Link? 
The call center directory provides all of your resources for customer care, consulting, employment, hardware, software and centers for research and reference.
Submitted: Jun 01, 2001
Rating: 0.00   Rate this linkTotal Visits: 1
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